Alaska Airlines grounds flights nationwide due to IT outage

 Alaska Airlines grounds flights nationwide due to IT outage - ABC News

🛫 Alaska Airlines Grounds Flights Nationwide Due to IT Outage

On Thursday evening, October 23, 2025, Alaska Airlines experienced a significant IT outage that led to a nationwide ground stop for all its flights, including those operated by its regional affiliate, Horizon Air. The Federal Aviation Administration (FAA) issued the ground stop at the airline's request, which lasted for over two hours (Reuters).

Key Details:

  • Ground Stop Duration: The FAA's advisory indicated that the ground stop was in effect for approximately 1 hour and 10 minutes, ending at 0000 GMT (The Times of India).

  • Cause of Outage: The specific cause of the IT outage has not been publicly disclosed. Alaska Airlines acknowledged the issue via social media, stating that their IT team was actively working to resolve the problem (Reuters).

  • Customer Impact: Passengers reported difficulties accessing the airline’s website and mobile app, leading to frustration among travelers (Business Insider).

  • Previous Incidents: This marks the second major IT failure for Alaska Airlines in 2025. A similar outage occurred in July, which also led to a grounding of all flights for about three hours (Business Insider).

Advice for Travelers:

Alaska Airlines has advised passengers scheduled to fly to check their flight status before heading to the airport. The airline has expressed apologies for the inconvenience and is working to restore normal operations (Reuters).

Further Information:

For the latest updates, passengers are encouraged to visit Alaska Airlines' official website or contact their customer service.

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